How we work

From user-research to our strategy for sustainability, learn what makes our approach unique.

1

Learning Phase

Gain insight from your end-users and project stakeholders.

2

Strategy Phase

Think holistically to solve important problems.

3

Delivery Phase

Build in a way that sustainable and cost-efficient.

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Learning Phase

We start each project with workshops, interviews, and other user-centred research activities to build a strong, foundational brief for every project.

Whether looking inward among stakeholders, or outward to competitors and trends, we uncover the insights and opportunities that lead to great design.

Footage from Creative Encounters workshop.
Hosted in partnership with B-Lab London at Kennedy Woods’ studio.

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We involve children in our Learning Phase to help us see the school from their unique perspective, and to inspire and engage them with design.

Footage from an In The Making workshop.
Hosted in partnership with Peckham Festival at Kennedy Woods’ studio.

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Strategy Phase

We bring a designer's toolkit to help explore, test, define and communicate different design strategies in order to decide on the best development plan.

Once a strategy is agreed, our strong visual storytelling capabilities help you unlock support and investment at critical project milestones.

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Delivery Phase

When it comes to taking ideas from the drawing board into reality, we are dependable partners there to guide you each step of the way.

We help clients develop sustainable projects: Ones that meet budgets while minimising environmental impacts. Learn more about our sustainability ethos here.